Order Management
From order in to shipped out — automated

Aggregate and manage orders from every selling channel in a single, structured workspace — no more switching between marketplace dashboards.

Unified Multichannel Order Hub

Aggregate and manage orders from every selling channel in a single, structured workspace — no more switching between marketplace dashboards.

Consolidate orders from Amazon, Walmart, eBay, and other channels into one unified queue with real-time sync
Filter and search across high-volume order sets by channel, status, date range, SKU, or buyer — locate any order in seconds
Triage orders by workflow stage: Awaiting Fulfillment, In Progress, and Shipped — priority at a glance
Dedicated Amazon order view with clear separation of Sponsored, FBM, and MCF (Multi-Channel Fulfillment) orders

Eliminate manual dispatch decisions with configurable rule-based automation that matches every order to the right carrier and workflow.

Build multi-condition routing rules (by channel, SKU, weight, destination, order value) and assign priority tiers for conflict resolution
Auto-select the optimal shipping method based on real-time carrier rate comparison — balance cost and delivery SLA automatically
Generate shipments in bulk or individually; rules apply on-the-fly without disrupting manual overrides
Standardized packing templates per SKU lock in box dimensions, weight, and unit quantity — auto-applied at label generation, no manual entry required
Template change history is fully logged for team accountability and compliance audits

Meet Amazon's strictest fulfillment requirements with built-in Transparency program support and priority handling for Prime orders.

Link Transparency accounts directly to ASINs; monitor remaining code inventory in real time from within the platform
Request Transparency codes without leaving ebizhub — all application records are tracked and auditable
Orders requiring Transparency labels are automatically flagged; packing workflows enforce label application before shipment release
Unified FBM + Prime order management ensures high-priority orders are identified and dispatched within SLA windows

Bring every order workflow into one structured queue and let automation handle the heavy lifting.

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